Frontier Terms and Conditions

General Disclaimer

Packages and Pricing may vary by location. Not all services are available in all locations. Please call Get-Frontier.com today to get the most accurate packages and pricing available to you in your area.

Max Speed is for wired speed. Wi-Fi speeds may vary. To view performance details, visit https://frontier.com/stateinternetdisclosures Actual speeds may vary based on your physical location. Limitations on internet service may impact the ability to stream services.

No Data Caps

Other terms and conditions apply, including Frontier’s Acceptable Use Policy and Network Management Policy, and are subject to change without notice.

Frontier Internet And Bundle Terms

$27.99 Internet offer: Must subscribe to new Internet with maximum speed range between 0.5 Mbps and 6 Mbps download. Installation fee of $75 is waived for Internet self-install only; applies for Internet and voice double play. $40 installation applies with triple play. See ALL INTERNET OFFERS.

$34.99 Preferred Internet offer: Must subscribe to new Internet with maximum speed range between 6.1 Mbps and 25 Mbps download. $75 professional installation fee applies to single play. $40 installation applies if customer chooses voice or DISH TV. After 12 months, monthly rates for Internet service subject to change. See ALL INTERNET OFFERS.

$44.99 Premium Internet offer: Must subscribe to new Internet with maximum speed range between 25.1 Mbps and 115 Mbps download. $40 professional installation fee applies to single play. Installation fee waived if customer chooses voice or DISH TV. After 12 months, monthly rates for Internet service subject to change. See ALL INTERNET OFFERS.

$80.99 Internet & Dish offer: Must subscribe to new Internet with maximum speed range between 0.5 Mbps and 6 Mbps download and new Dish AT120 service. A $34.99 Frontier video setup fee applies. Frontier credit of $6.99/mo. towards Dish TV service available for 12 months reflected in advertised price. See IMPORTANT DISH TERMS AND CONDITIONS. Installation fee of $75 is waived for Internet self-install only or $40 installation applies. See ALL INTERNET OFFERS.

$102.99 Preferred Internet & Dish offer: Must subscribe to new Internet with maximum speed range between 6.1 Mbps and 25 Mbps download and new Dish AT120+ service. A $34.99 Frontier video setup fee applies. Frontier credit of $6.99/mo. towards Dish TV service available for 12 months reflected in advertised price. See IMPORTANT DISH TERMS AND CONDITIONS. $40 installation applies. After 12 months, monthly rates for Internet service subject to change. See ALL INTERNET OFFERS.

$117.99 Premium Internet & Dish offer: Must subscribe to new Internet with maximum speed range between 25.1 Mbps and 115 Mbps download and new Dish AT200 service. A $34.99 Frontier video setup fee applies. Frontier credit of $6.99/mo. towards Dish TV service available for 12 months reflected in advertised price. See IMPORTANT DISH TERMS AND CONDITIONS. After 12 months, monthly rates for Internet service subject to change. See ALL INTERNET OFFERS.

IMPORTANT DISH TERMS AND CONDITIONS. Qualification: Offer for new and qualifying former customers only. Qualification: Advertised price requires credit qualification and 24-month commitment. Upfront activation and/or receiver upgrade fees may apply based on credit qualification. Offer ends 7/15/20. 2-Year Commitment: Early termination fee of $20/mo. remaining applies if you cancel early. Included in 2-year price guarantee at advertised price: Dish programming package, local channels, HD service fees, and Hopper Duo Smart DVR for 1 TV. Included in 2-year price guarantee for additional cost: monthly fees for upgraded or additional receivers ($5-$7 per additional TV, receivers with additional functionality may be $10-$15) Regional Sports: RSN Surcharge up to $3/mo. applies to AT120+ and higher packages and varies based on location. NOT included in 2-year price guarantee or advertised price (and subject to change): Taxes & surcharges, add-on programming (including premium channels), DISH Protect, and transactional fees. Premium Channels: 3 Mos. Free: After 3 mos., you will be billed $30/mo. for Showtime, Starz, and DISH Movie Pack unless you call or go online to cancel. Remote: The DISH Voice Remote with the Google Assistant requires internet-connected Hopper, Joey, or Wally device. Customer must press Voice Remote button to activate feature. The Google Assistant Smart Home features require Google account and compatible devices. Google is a trademark of Google LLC. Other: All packages, programming, features, and functionality and all prices and fees not included in price lock are subject to change without notice. After 6 mos., if selected, you will be billed $9.99/mo. for DISH Protect Plus unless you call to cancel. After 2 years, then-current everyday prices for all services apply. For business customers, additional monthly fees may apply. Free standard professional installation only. SHOWTIME is a registered trademark of Showtime Networks Inc., a CBS Company. STARZ and related channels and service marks are property of Starz Entertainment, LLC.

ALL INTERNET OFFERS:  Limited-time offer for new residential Frontier customers in select areas.  Offer not available in select areas of CT, IL, MN, NC, OH, NY, TX, and SC. Call the listed number to check availability at your address.  The maximum speed range will depend on provisioned product tier.  Maximum service speed is not available to all locations and the maximum speed for service at your location may be lower than the maximum speed in this range. Service speed is not guaranteed and will depend on many factors. Your ability to stream may be limited by speeds available in your area. Service subject to availability. Equipment fees, taxes, governmental surcharges, and fees, including Wi-Fi router service fee ($10/mo.), and other applicable charges extra, and subject to change. A $9.99 equipment delivery/handling fee applies. A $9.99 broadband processing fee upon disconnection of service applies. Minimum system requirements and other terms and conditions apply. Standard charges apply for jack installation, wiring and other additional services.

Frontier reserves the right to withdraw this offer at any time. Other restrictions apply.

FiOS® Internet And Bundle Terms

$29.99 FiOS 50 Mbps Internet offer: Must subscribe to a qualifying package of new High-Speed Internet with maximum Internet speed of 50 Mbps download and 50 Mbps upload. Wi-Fi router service fee of $10/mo. Internet Infrastructure Surcharge ($3.99/mo.) is extra and subject to change during and after the promotional period. After 12-month promotional period, monthly price on Internet service will increase.

$39.99 FiOS 500 Mbps Internet offer: Must subscribe to a qualifying package of new High-Speed Internet with maximum Internet speed of 500 Mbps download and 500 Mbps upload. Wi-Fi router service fee of $10/mo. Internet Infrastructure Surcharge ($3.99/mo.) is extra and subject to change during and after the promotional period. After 12-month promotional period, monthly price on Internet service will increase.

$74.99 FiOS Gig Service Internet offer: Must subscribe to a qualifying package of new High-Speed Internet with maximum wired Internet speed of 940 Mbps download and 880 Mbps upload. Wi-Fi router service fee included for 12 months, then $10/mo. After 12-month promotional period, monthly price on Internet service may increase.

ALL INTERNET OFFERS: Limited-time offer for new residential FiOS Single Play customers in select areas of IN, CA, TX and FL. Call the listed number to check availability at your address. Must subscribe to a qualifying package of new High-Speed Internet with maximum Internet speed listed above. Maximum service speed not available at all locations and maximum and average speed for service may be lower. Service speed is not guaranteed and will depend on many factors, including use of Wi-Fi. Service and promotion subject to availability. Cannot be combined with other promotional offers on the same services. Contact-free installation ($75), equipment service fees, taxes, governmental surcharges, and fees, including Wi-Fi router service fee (see above), and other applicable charges are extra, and subject to change during and after the promotional period. A $9.99 broadband processing fee upon disconnection of service applies. Equipment delivery/handling fee of $9.99 applies. Minimum system requirements and other terms and conditions apply. Standard charges apply for jack installation, wiring and other additional services.

Frontier reserves the right to withdraw this offer at any time. Other restrictions apply.

The FiOS marks are owned by Verizon Trademark Services LLC and used under license.

Frontier is following applicable CDC and state required procedures to protect against Covid-19 transmission. Frontier is using its best efforts in this regard. However, Frontier accepts no liability for illness related to installation or the provision of Frontier services. Frontier also reserves the right to delay, postpone or cancel installation for reasons related to Covid-19 and / or state or local rules, regulations or orders regarding Covid-19.

Frontier Upload And Download Speed Calculations

Upload and download calculations are purely theoretical based on constant delivery speed at 100% of measured value. Actual upload and download times may vary due to a number of factors and are not guaranteed.

A full list of Frontier Terms and Conditions can be found by clicking here.